Who am I? I've been a technology professional for the past 15 years, working in academic and corporate settings making technology accessible, practical and productive. I possess a wide range of technical skills (see below), having worked in the fields of Project Management and Document Management to Information Architecture, Instructional Technology, Web Development and Desktop Support.
Through the years, I have striven to develop a solid track record of consistently exceeding project goals in management expectations and project execution. Strong communication skills forms the backbone of my work ethic. A self-motivated worker, I thrive in performance-oriented atmospheres and competitive environments. Above all, I am always looking for ways to keep working and to make work enjoyable for those around me.
Since 2000 I have worked as a web development consultant for the following clients: University of Southern California, Duke University, University of Pennsylvania, University of Minnesota Press, Zaytuna College, University of Massachusetts Lowell, SLAM Magazine, Isthmus Magazine and Ibanez Guitars amongst others.
2000 - Present. Consultancy website: techknowlogist.info.
The School of Design is a large, multi-use environment including undergraduate and graduate students, with a student population of over 2,000. My day-to-day operations include managing all hardware and software for public labs, image creation and deployment, printing, networking and helpdesk support. I manage over 20 employees who work across multiple locations on campus. Additionally, I maintain school's website and social media outlets for communicating with the student body.
Throughout the year I conduct workshops, training sessions and webinars for incoming students, faculty and staff.
2006 – 2014. Philadelphia, PA.
Founded in 1848, Moore is the first and only visual arts college for women in the United States. I created a custom certificate program in front-end web development. Students were taken through the fundamentals of HTML and CSS, with the goal in mind of training them to work as competent, entry-level web developers.
2008 – 2010. Philadelphia, PA.
A large, multi-national legal corporation, Morgan Lewis provides legal services to global Fortune 100/500 companies. My primary role here was to provide tech support to partners and attorneys in the Beijing, Chicago, Dubai, Frankfurt, Los Angeles, New York, Paris, Philadelphia, San Francisco, and Tokyo offices.
Attorneys would typically call in for remote support for advanced Microsoft Word and Excel support. Complex macros and formatting were required for a variety of legal documents. Support was provided via Citrix web client, phone, and email support. This was a fast-paced, high-intensity position which demanded very quick turnaround times and solutions.
2005 – 2006. Philadelphia, PA.
Desktop support responsibilies for over 2,000 machines. A/V support. Website re-design for college website to support accessibility and web standards. In-class and in-person support for Mac and Windows. Primary lead on college’s switch from Classic (OS 9) to OS X.
2002 - 2004. Madison, WI.